Legal

Delete your account

You can delete your HumanAuth account at any time. The fastest way is in the app. If you no longer have access to your device, email us instead.

In the app
01

Open the app

Open HumanAuth on your phone and go to the Settings tab.

02

Tap Delete account

Scroll to the bottom of Settings and tap Delete account.

03

Confirm

Confirm the deletion. Your account is deleted immediately.

Lost access to your device?

Email support@humanauth.ai with the subject Account deletion request, sent from the email address you used to sign in. We verify that you control that address, then delete the account. Requests are completed within 30 days.

What is deleted
  • Your account record
  • Your email address
  • Your registered devices and their identifiers
  • Your push notification tokens
What is retained

Signed approval receipts are retained for integrity and audit purposes, so that approvals you granted in the past remain verifiable. They keep only a pseudonymous account reference; once your account is deleted, we no longer hold the email or identity that reference maps to.

For the full picture of what we collect and why, see our privacy policy.